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IT services for staff

IT services for students

Site licensed software at UTS

UTS have made a limited number of software programs available to UTS staff and students through site licenses.

If you are staff or are studying at UTS you can install the following software programs to use at home.

  • EndNote - Create, store and organise references quickly and easily
  • McAfee - Antivirus protection
  • Nvivo - Qualitative software package
  • Mathematica - Computation, development and deployment software

The installation files and their instructions are available in ServiceConnect.

Note: The license is applicable for the time you are UTS staff or studying at UTS.

IT help and support

Service Connect

ServiceConnect replaces the old IT service desk (ServiceDesk) and allows you to:

  • Ask questions, make requests and report problems related to IT
  • Track the progress of your reported issues and requests
  • Chat online with the IT Support Centre team to get quick answers
  • Access the "knowledge base" – the IT database of common issues and IT self-help documents



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