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Alfa

Alfa are an Australian Company that provide Quality Computers they are a Quality Endorsed Company. By purchasing from Alfa, you can take advantage of a range of specific offers to provide the latest Internet ready Windows home computers at discounted prices.

Alfa

Visit the Alfa Web site

Here are some answers to questions you might have about purchasing a computer through the Alfa Computers.

Who do I contact to find out about buying an ALFA computer?
What can I buy from Alfa?
Can I purchase educational versions of software?
Once I've decided what I want, how do I place my order?
Do I need a student/staff/alumni ID?
What methods of payment can I use?
What about Delivery Charges?
How long will it take before I receive my order?
What type of warranty will I receive?
Will someone set the computer up for me?
What about support, do I get support?
Can I upgrade my computer in the future?
What do I do if I have a problem with my computer?

Who do I contact to find out about buying an ALFA computer?
Follow the link above to the Alfa computers, or call on 02 9313 3333.

What can I buy from Alfa?
Alfa can provide third party products depending on the type of products. Their range extend from printers, scanners, modems, external storage devices to other type of peripherals

Can I purchase educational versions of software?
Alfa is an education software reseller, which can provide a range of software titles including Microsoft, Symantec, and Adobe. Give Alfa a call on 02 9313 3333.

Once I've decided what I want, how do I place my order?
Follow the link above to the Alfa computers, or call on 02 9313 3333.

Do I need a student/staff/alumni ID?
Yes. Alfa will be checking UTS student/staff/alumni ID.

What methods of payment can I use?
MasterCard, VISA, Bankcard (will incur 2% fee). Other forms of payment are Bank chq , money order, cash and Eftpos if picking up

What about Delivery Charges?
If you want your computer delivered Alfa charge $20-30 depending on the size of the boxes.

How long will it take before I receive my order?
Delivery times vary according to stock availability. You will be given an estimated delivery time when you place your order. You can call 9313 3333 at any time if you have a question about your order.

What type of warranty will I receive?
Alfa provide a 3yr warranty with 1st yr on-site. If you choose to extend your on site warranty it will cost $150 extra for the additional 2 years.

Will someone set the computer up for me?
Unfortunately Alfa does not offer onsite Installation at this time but hopes to offer on site installation in the future. (At an additional cost)

What type of support is available?
Alfa offers technical support for your machine, if you have any problems call Alfa on 02 9313 3333 and ask for technical support.

Can I upgrade my computer in the future?
Upgrades are available through Alfa - Alfa store you computers specifications via you serial number, if you choose to upgrade on a later day, quote you serial number and Alfa can quote you on what type of upgrades you can do.

What do I do if I have a problem with my computer?
All Alfa brand hardware comes with a 3-year warranty if you find that there is something wrong with your machine within 14-days call Alfa 9313 3333 and they will organise a replacement