University of Technology SydneyUTS:Information Technology Division
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Dell Online Store

Dell offers UTS students, staff and alumni special discount coupons to use in the Dell online Home & Home Office Web Store.

How to use your discount

  1. Visit www.dell.com.au & click on Home & Home Office to begin.
  2. Configure your required item, and head to the page titled Review Your Order.
  3. On this page there is a section called Coupon Entry. Enter 391036C8087F and click Apply Coupon.
  4. When you click 'Continue' you will be asked "Has a Dell Salesperson helped you with this order?"
    ENTER "UTS EPP". This will validate your discount, if not done your order may be delayed whilst your eligibility is verified.
  5. Use your UTS email address when ordering to help Dell verify your eligibility

    Please Note: You need to enter these details correctly before you finalise your order, as no discounts will be applied after your order.

  6. Email Address  You must enter your UTS student/staff/alumni email address
    (as we need to verify the offer).
    Coupon Number   3910760FE309
    Sales Person   UTS EPP

FAQ

Once you have entered these details correctly, your 5% student/staff/alumni discount will be applied.

Here are some answers to questions you might have about purchasing a computer through Dell's Customised Online Store:

Who do I contact to find out about buying a DELL computer?
Follow the link above to the UTS Dell Online store.

Can I also purchase peripherals, such as printers or scanners?
Only Dell printers(AUS Only), Dell Axim PDAs and Dell Projectors

Can I purchase educational versions of software?
Staff and students (not alumni) can purchase software from Insight. Alumni are unable to purchase education software.

Once I've decided what I want, how do I place my order?

  • Follow the link above to Dell Online Store.
  • Once you enter the site you shall see the desktop and laptop headings along with some accessories. If you click on either you can see the configurations that are available to purchase.
  • From here the process is self-explanatory and all you have to do is just follow the prompts on the screen and you can't go wrong.

Do I need a student/staff/alumni ID?
Student/staff/alumni id may be required at some stage during the order process.

What methods of payment can I use?
MasterCard and VISA are the only forms of payment that Dell currently accept.

How long will it take before I receive my order?
Delivery times vary according to stock availability but usually the order is completed in 10 workings days.
You can call 1800 812 393 at any time if you have a question about your order. To track your order on the Internet please go to the UTS Dell Online Store and click on the order status link (located in the top right hand side of the page) and follow the simple instructions on the page (you will receive an order number via an email confirmation).

Note: You must choose Australia as country on each page.

What type of warranty will I receive?
Warranties vary from product to product. Laptops have a 1-year on site warranty and Desktops have a 1-year on site warranty. Options to upgrade the warranty to 3 years are only available at time of purchase so if you require 3 years warranty please choose the appropriate option when purchasing your computer.

Will someone set the computer up for me?
There is an option for onsite installation when placing the order for your computer at an added cost.

Can I upgrade my computer in the future?
Upgrades are only available through Dell Spare Parts. You can ring Dell on 1800 812 393 and there is an option for Dell spares. A Dell consultant will ask you the model of the computer and will then be able to give you appropriate price for the spare part required and can supply you with a quote for installation if required.

What do I do if I have a problem with my computer?
Dell has support through the telephone on 1800 009 640 and through the web. Documentation for technical support is included with the purchase of the machine. You can also email one of the technical consultants from the website on http://support.ap.dell.com/ap/en/emaildell