- Wireless networks at UTS
- Security
- Coverage
- Wireless policies and guidelines
- Downtime
- Wireless assistance
Wireless networks at UTS (UTS-WPA and eduroam)
The wireless networks at UTS are UTS-WPA and eduroam. They allow students and staff to access the UTS network including UTS website, UTS online resources and the internet for work or educational purposes. All you need is a wireless ready laptop or Mobile Internet Devices (MID) and the appropriate software and drivers installed. Please remember that wireless access is shared access.
Coverage
We have put over 500 wireless access points in open and public student spaces on campus at Broadway, Markets and Kuring-gai campuses and in UTS student housing.
There is access to wireless in some teaching spaces, meeting rooms and the Great Hall. During 2012 we will expand wireless to provide full coverage to teaching and learning spaces.
Security
The wireless network at UTS uses "Transport Layer Security" protocol or more commonly known as TLS as secure method of passing information wirelessly over the internet. TLS is routinely used to pass sensitive information over insecure mediums which are vulnerable to eavesdropping. By using TLS, all communication is encrypted to prevent eavesdropping.
Wireless policies and guidelines
Wireless connections are covered by all policies pertaining to the UTS Network. Wireless is not anonymous, your login is known and the areas and sites you visit are logged as per normal web usage. Your account can be suspended or locked for inappropriate behaviour. Please ensure you have read, understand and act in accordance with IT policies and guidelines.
Downtime
The University cannot guarantee the availability of the wireless network and reserves the right for them to be unavailable from time to time for either planned or unforeseen circumstances.
Wireless assistance
Network problems
Contact an IT Support Centre to check the status of the wireless network. If the wireless is down they can assist to log a request to have it fixed and let you know what areas are still available.
Connecting difficulties
Our IT Support Centres may be able to assist you to connect. For general hardware or software support issues contact a computer repair shop or your laptop supplier.
Service Desk Knowledge Base
Wireless instructions, information and frequently asked questions (FAQs) are available on the Service Desk Knowledge Base and have been designed to assist you in general troubleshooting when connecting to the wireless network at UTS.
Note: While UTS IT Support makes every effort to help you connect to the UTS wireless network, not all devices will be able to connect successfully. Some older computers and operating systems may not be compatible with newer authenticated network systems.
